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Shipping and Return Policy


At Gothicrock, we offer a wide range of shipping options to our customers. This means you’re guaranteed to receive your order as soon as possible, without needing to worry about lengthy waits and lots of delays. After all, when you have found something you love you’re surely going to want it quickly.


We offer FREE worldwide shipping on all products, so wherever you are in the world you’re able to get your hands on the fantastic pieces we offer at Gothicrock. One you have place your order, you will receive confirmation of shipping and a shipping tracking number and this will arrive around a few days after the shipped date; with this tracking number you will be able to keep an eye on your order and its estimated date of delivery. All of our items will arrive within 14 - 17 business days, so please take this into consideration before contacting us about any shipments. If you have not received your delivery within 17 business days, let us know and we will provide an update. All shipments are marked as being low in price and as a gift, so all custom taxes are avoided.


As we understand that some of our customers need their items much sooner, we also offer Expedited Shipping. This will ensure your items are delivered sooner than the standard shipping option. Expedited Shipping costs $30 for an order. To receive Expedited Shipping please add DHL Express Mail Service to your cart.


If you have any questions, queries or problems with shipping, please do not hesitate to get in touch. Contact the team at and someone will get back to you within 48 hours.


Returns Policy

If for some reason you receive an item and want to return it, you can take advantage of the our returns policy. Items can be returned if they are incorrect, damaged, faulty or not as you expected them to be. Though most of our customers are extremely happy with their items, we understand that mistakes can be made, people change their mind and occasionally items do not fit. That is why we offer a quick and easy returns process.


We accept returns of all items as long as they have not been used, damaged or altered in any way. They must be returned in the same condition as they were received. All returns must be made within 30 days of receiving the item.


To return an item, please email to us for an instruction to return and you will receive a full refund as soon as we received a return package. Unfortunately, we cannot refund shipping costs. 


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